AIR PASSENGER RIGHTS
Flight Delayed
Refly operates in accordance with Regulation (EC) No 261/2004, which sets out regulations concerning compensation and support for passengers facing flight delays. According to this EU regulation, you are eligible to compensation if your flight was delayed.
- Our legals will get your compensation
- It's Free! We cover all costs
- 98% Success rate
When are you eligible to compensation for a delayed flight?
You qualify for compensation for a delayed flight if the following conditions are met:
Your flight was Delayed
A flight is considered delayed if it arrives at the final destination 3 hours after the arrival time.
The airline was responsible for the delay
The airline is responsible for flight delays in case of operational or technical issues, or any other internal circumstances.
How much in compensation can you receive for a delayed flight?
Compensation for delayed flights varies based on flight distance, ranging from €250, €400, to €600. The amount increases with longer flight distances, ensuring appropriate compensation for passengers.
€250
If your flight distance was up to 1500 Km.
€400
If your flight distance was from 1500 Km to 3500 Km.
€600
If your flight distance was more than 3500 Km.
€250
If your flight distance was up to 1500 Km.
€400
If your flight distance was from 1500 Km to 3500 Km.
€600
If your flight distance was more than 3500 Km.
IT ONLY TAKES 2 MINUTES
How to get your compensation
in 3 easy steps:
Submit your claim
It only takes few minutes to find out the amount of your compensation.
We work for your rights
Our legals will work with the airlines and the authorities on your case.
Get your compensation
As soon as we win the case , you will get your money to your bank account.
Submit your claim
It only takes few minutes to find out the amount of your compensation.
We work for your rights
Our legals will work with the airlines and the authorities on your case.
Get your compensation
As soon as we win the case , you will get your money to your bank account.
FAQ
Typically, passengers departing from the EU can claim compensation for flight delays or cancellations within 2 or 3 years from the flight date. However, specific timeframes may vary between countries.
«Extraordinary circumstances» refer to events beyond the airline’s control, such as adverse weather conditions, security threats, airport staff strikes, or unexpected technical issues with the aircraft.
Compensation eligibility is based on the delay at arrival, not departure time. To qualify, your flight must reach its destination at least 3 hours later than the scheduled arrival time.
As per your entitlements for flight delays, the airline is obligated to provide complimentary food, refreshments, and accommodation if your flight is delayed beyond a specified duration. This assistance aims to assist in covering the extra expenses that could arise due to the delay.
Certainly, individuals who are not citizens of the EU can still seek compensation for flight delays. The European Commission regulation (EC) 261/2004 extends to all passengers who either departed from any airport within the EU or arrived in the EU via an air company registered in the European Union.
We do not charge anything for a rejected compensation claim.
You have the flexibility to submit a flight delay claim at your convenience following your flight disruption, preferably within a year, although the timeframe may be extended depending on the country. According to the (EC) 261/2004 regulation, there is no fixed deadline for filing compensation claims; it is determined by each country’s regulations. For example, the filing period is one year in Belgium and ten years in Luxembourg. So, why delay? Claim your compensation now!
